NICE

NICE’s Acquisition of Cognigy: A Comprehensive Analysis

This marks the largest acquisition in NICE’s 40-year history and a pivotal move toward an “AI-first” customer experience (CX) strategy

Jul 30 •

NICE Q1 2025 CXone Segment Earnings Teardown

Overview of Q1 2025 Performance – Customer Experience (CXone) Segment

May 15 •

NICE and AWS Collaboration for End-To-End Customer Service Automation– Hype vs. Reality

NICE Ltd. has announced a new strategic collaboration agreement with Amazon Web Services (AWS) aimed at “transforming” customer service through tightly…

May 13 •

NICE: CXone Mpower Orchestrator – Grand Vision of End-to-End AI Automation

NICE grabbed headlines by winning the “Best of Enterprise Connect” award for its new CXone Mpower Orchestrator platform.

Mar 22 •

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